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ISO/IEC 20000-1:2011 - A Pocket Guide

ISO 20000
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€23.93 €21.95
Language English
Year 2012
ISBN: 978908753682C
Status In Stock
Author:
Mart Rovers
ISO IEC A Pocket Guide
Frequently Bought Together
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
- it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations;
- it supports ISO/IEC 20000-1: 2011training and certification;
- it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners.
‘ISO/IEC 20000-1: 2011: A Pocket Guide’ is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
More Information
More Information
SKU 978908753682C
Domains IT Management
Standards ISO 20000
Booklanguage English
Product Type Books
Author Mart Rovers
Weight 0.000000
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