IT Service Management from Hell

Name: IT Service Management from Hell
SKU: 978907721221C
Price: 13.080001 EUR
Availability: InStock

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€13.08 €12.00

Language English

Year 2004

ISBN: 978907721221C

Status In Stock

Author:: itSMF International

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Details

This piece of work claims to be politically incorrect, sexist and IT-centric. And it achieves all three. We recommend this book to you unreservedly if you wish to provide the worst possible practices to your customers. Be aware that most of the items raised as comic issues make uncomfortable reading, because we can all identify someone who really believes in them.

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