Toggle Nav
My Account
My Account
My Wish List
My Cart
Menu
Account
Settings
Language
VHG EN
RETURN

ITIL Continual Service Improvement 2011 Edition

ITIL
Be the first to review this product
€103.55 €95.00
Language German
Year 2020
ISBN: 9780113314058
Status In Stock
Author:
Axelos
ITIL Continual Service Improvement Edition
Frequently Bought Together
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:

•Business and technology drivers for improvement

•Justification

•Business, financial and organizational improvements

•Methods, practices and tools

•Measurement and control

•Companion best practices.
More Information
More Information
SKU 9780113314058
Standards ITIL
Booklanguage German
Format hardcopy
book length (niet gebruiken) 0
Book Width 28
Book Height 22
Publication date Jan 1, 2020
book_binding paperback
Author Axelos
Weight 1.100000
Reviews
Write Your Own Review
You're reviewing:ITIL Continual Service Improvement 2011 Edition
Questions