Secrets of Service Level Management: A Process Owners Guide
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An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
| SKU | 9780113313525 |
|---|---|
| Booklanguage | English |
| Format | hardcopy |
| book length (niet gebruiken) | 0 |
| Book Width | 22 |
| Book Height | 22 |
| Publication date | Jan 1, 2020 |
| book_binding | paperback |
| Author | Axelos |
| Weight | 0.880000 |
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