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Defining IT Success Through The Service Catalog

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€49.00 €44.95
Language English
Year 2007
ISBN: 978907721296C
Status In Stock
Author:
Rodrigo Flores , Bill Fine , Troy DuMoulin
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Defining IT Success Through The Service Catalog
Frequently Bought Together
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations.
Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization:

Services are made standard and rational, leading to lower costs and increased service availability

Standard ‘service products’ enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning

Controls over consumption of services are enhanced

The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
More Information
More Information
SKU 978907721296C
Domains IT Management
Booklanguage English
Product Type Books
book length (niet gebruiken) 0
Book Width 17
Book Height 24
Publication date Feb 12, 2007
Author Bill Fine, Rodrigo Flores, Troy DuMoulin
Weight 0.300000
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