ITIL Service Strategy - 2nd ed. 2011

Name: ITIL Service Strategy - 2nd ed. 2011
SKU: 9780113313044
Price: 103.550001 EUR
Availability: InStock

ITIL

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€103.55 €95.00

Language English

Year 2020

ISBN: 9780113313044

Status In Stock

Author:: Axelos

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Details

This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

More Information

More Information
SKU	9780113313044
Standards	ITIL
Booklanguage	English
Format	hardcopy
book length (niet gebruiken)	0
Book Width	28
Book Height	22
Publication date	Jan 1, 2020
book_binding	paperback
Author	Axelos
Weight	1.700000