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The ITIL Process Manual

ITIL
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€49.00 €44.95
Language English
Year 2016
ISBN: 978908753650C
Status In Stock
Author:
James Persse
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The ITIL Process Manual
Frequently Bought Together
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes – small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which are not required for many organisations.

Each chapter has the following structure:
Improvement activities
Process inputs and outputs
Related processes
Tools and techniques
Key Performance Indicators
Critical Success Factors
Process Improvement roles
Benefits of effective Process
Implementation challenges and considerations
Typical assets and artefacts of an Improvement program
More Information
More Information
SKU 978908753650C
Domains IT Management
Standards ITIL
Booklanguage English
Product Type Books
book length (niet gebruiken) 0
Book Width 17
Book Height 24
Publication date Jan 1, 2016
Author James Persse
Weight 0.650000
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