ITIL Continual Service Improvement - 2nd ed. 2011

Name: ITIL Continual Service Improvement - 2nd ed. 2011
SKU: 978011331308C
Price: 103.550001 EUR
Availability: InStock

ITIL

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€103.55 €95.00

Language English

Year 2011

ISBN: 978011331308C

Status In Stock

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Details

This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

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