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ITIL® 4 IT-Service Management

ITIL® 4 IT-Service Management - 2012 - Learning Solutions - Axelos - Béatrix Barafort - Jan van Bon

ITIL® 2011 Edition - Das Taschenbuch
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ITIL® 2011 Editie - Pocketguide
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Passing your ITIL® Foundation Exam - 2011 edition
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ITIL® Lite - A Road Map to Full or Partial ITIL Implementation 2012 ed
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