The store will not work correctly when cookies are disabled.

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Toggle Nav

My Account

My Account

My Account
Sign In

Browse Standards
IT Management
Agile
Artificial Intelligence (A.I.)
CTAP (Certified Test Automation Professional)
Generative AI (Prompt engineering)
ASL® (Application Services Library)
DID® Digital Information Design
Data visualization
DATA Literacy
ISM method (Integrated Service Management)
ITIL® 4 IT-Service Management
ITAM IT Asset Management
ISO 27001
BIO CBP
VeriSM™ Enterpise Sevice Management
XLA® & Experience Management
Other IT Management
NIS2

Project Management
Agile
IPMA
Trainer Material
ICB4
PMBOK® Project Management
PRINCE2® Project Management
Other Project Management
Half Double
Kanban

Business Management
BiSL® Information Management
BiSL Next
CATS® Contract Management
CATS® RVM Realisation Management
Lean (&) Six Sigma
OBM Operational Behavior Management

Enterprise Architecture
ArchiMate
Business Object Model (BOM)
BIAN Banking Architecture
TOGAF
10th Edition
Products
Publications
View all Publications

Courseware
View all Courseware
Download trainer material
Courseware branding (add company logo)

Certifications
View all Certifications
Examination
Certifications
eLearning
Browse by authors
Services
Become an (Accredited) Education Partner
Pilot Training
Request viewing copy
Courseware Branding
Download trainers material
Certifications
Examination
eLearning
Publishing
Publications
KNVI Open Standards
Publish a Book
Distribution
Download Library
Authors
Rights & Permission
Contact
About Us
Events
Team
Working At
Trees for all
Support
Events
Helpdesk
Feedback & Complaints
Download Order Instructions
Exam FAQ
eLearning FAQ
Exam FAQ
Appeal
Accreditation & Training Material FAQ
Language
VHG EN
- VHG NL
Currency
EUR
- GBP - British Pound
- USD - US Dollar

Language

VHG EN

VHG NL

Currency

EUR

GBP - British Pound
USD - US Dollar

Home
Standards
IT Management
ITIL® 4 IT-Service Management

Shop By

Now Shopping by

Publishyear
2011
Author
Peter Stjernstrom
Author
Béatrix Barafort
Author
Jan van Bon

Shopping Options

Domains

IT Management 1 item
Project Management 0 items
Enterprise Architecture 0 items
Business Management 0 items

Format

Author

Axelos 2 items
Béatrix Barafort 0 items
Jan van Bon 1 item
Peter Stjernstrom 0 items

ITIL® 4 IT-Service Management - 2011 - Peter Stjernstrom - Béatrix Barafort - Jan van Bon

Shop By

View as Grid List

1 Item

Sort By Set Ascending Direction

ITIL® 2011 Edition - A Pocket Guide
€23.93 €21.95

Add to Compare

1

Show

per page

Get a Quote for

Customer Name

Customer Email

Phone Number

Comment

Display 20 /1

Questions? Talk to a specialist

1-800-672-4399

Chat now

Message us

Standards
Services
About us
Support

Copyright © 2025 | Van Haren Group