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Guide ITIL® Practitioner

ITIL
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€103.55 €95.00
Language French
Year 2020
ISBN: 9789925600151
Status In Stock
Author:
Axelos
ITIL® Practitioner Guidance
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Details
ITIL® Practitioner Guidance is the definitive text that accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a highly readable guide for ITSM professionals. Assuming a knowledge of ITIL and ITSM up to ITIL Foundation level, the book explains the guiding principles for successful ITSM and how they are reflected in many of the other philosophies, frameworks and methodologies. By following the continual service improvement approach, ITIL Practitioner Guidance places a strong emphasis on customer value, increasing the likelihood of success for ITSM initiatives.
More Information
More Information
SKU 9789925600151
Standards ITIL
Booklanguage French
Format hardcopy
Product Type Books
book length (niet gebruiken) 0
Book Width 28
Book Height 22
Publication date Jan 1, 2020
Author Axelos
Weight 0.750000
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