Course Overview
Comprehensive coverage of BRM principles and best practices
Interactive case studies and role-based scenarios
Industry-recognized certification
Practical tools for effective IT-business collaboration
Skills You'll Gain
Understand the purpose, objectives and challenges of implanting a BRM practice
- Understand the purpose, objectives and challenges of implanting a BRM practice
Understand the IT Business Relationship Organisational Model to discover how to form a true partnership between the service provider and business units
- Understand the IT Business Relationship Organisational Model to discover how to form a true partnership between the service provider and business units
Understand the Integrated Business Relationship Management Framework (iBRMF) and critical skills,tools, business and operational metrics for each phase
- Understand the Integrated Business Relationship Management Framework (iBRMF) and critical skills,tools, business and operational metrics for each phase
Understand the value of BRM planning and creation tools such as voice of customer (VoC), critical toquality (CTQ), the Kano model, value stream mapping, SIPOC, Gemba walk, capability roadmapping andgathering business requirements
- Understand the value of BRM planning and creation tools such as voice of customer (VoC), critical toquality (CTQ), the Kano model, value stream mapping, SIPOC, Gemba walk, capability roadmapping andgathering business requirements
Learn how to perform a value-based project assessment
- Learn how to perform a value-based project assessment
Understand the role of the IT Business Relationship Manager in Organisational Change Management
- Understand the role of the IT Business Relationship Manager in Organisational Change Management
Who Should Enroll
Designed for professionals who want to drive excellence and lead transformation.
Professionals looking to enhance their ability to connect IT capabilities with business needs.
Organizations aiming to improve collaboration and maximize the value of IT investments.
Business Relationship Managers – Facilitating alignment between IT and business goals.
IT Managers – Strengthening communication and partnership with business leaders.
Project and Programme Managers – Collaborating across departments to deliver business value.
Service Managers – Ensuring IT services meet business expectations and objectives.
Product Owners – Aligning IT product development with business requirements.
Business Analysts – Supporting the identification of opportunities for IT-enabled innovation.
Digital Transformation Leaders – Driving collaboration to achieve strategic objectives.
IT Architects – Designing solutions that align with both business needs and IT capabilities.
Senior Managers and Executives – Overseeing IT-business alignment at a strategic level.
Team Members Supporting BRM Functions – Contributing to relationship management and value realization efforts.
Ready to Get Certified?
Complete certification package — best value
IT Business Relationship Manager
- 36
- Foundation
- 365 days
- Certification Included